Your Hotel's Smartest Staff Member.
Always On.
An AI concierge trained on your property, responding to guests in Khmer and English — 24/7, via Telegram, WhatsApp, or your website chat.
73%
of hotel guests prefer messaging over calling
3×
faster response vs. front desk during peak hours
60%
of inquiries resolved without staff involvement
24/7
availability with no overtime cost
What it does
Built for the realities of hospitality in Southeast Asia
Bilingual: Khmer & English
Responds fluently in both Khmer and English, meeting guests where they are — no translation delays.
Works on Telegram, WhatsApp & Web
Deploy on the channels your guests already use. No app install required.
24/7 Availability
Never miss a late-night inquiry or early-morning booking. The concierge handles it while your team sleeps.
Trained on Your Hotel
Room types, policies, F&B menus, local tours — the AI knows your property inside out.
Upsell Without the Awkwardness
Automatically suggest room upgrades, spa packages, and local experiences at the right moment.
Seamless Handoff to Staff
When a guest needs a human touch, the bot escalates instantly with full conversation context.
Typical tasks
What the concierge handles day-to-day
- ✓Answer FAQs: check-in times, parking, pool hours, Wi-Fi password
- ✓Confirm reservations and send booking reminders
- ✓Recommend restaurants, tuk-tuk drivers, and Angkor tour operators
- ✓Collect pre-arrival preferences (pillow type, dietary needs)
- ✓Handle post-stay review requests
- ✓Notify housekeeping or maintenance via internal webhook
FAQ
Common questions
How long does it take to go live?
Most hotels are live within 5 business days. We handle the setup, training, and integration.
Does it work with our existing PMS?
We integrate with common property management systems and can build custom connectors if needed.
What languages does it support?
Khmer and English by default. We can add Chinese, French, or Korean for properties with specific guest profiles.
What if a guest asks something the bot does not know?
It gracefully admits the limit and offers to connect the guest with a staff member, so no conversation falls through the cracks.
Is there a demo I can try?
Yes. Book a call and we'll show you a live demo configured for a sample hotel in Siem Reap.
Ready to give your guests a better experience?
Book a free 30-minute call. We'll show you a live demo and map out what the concierge would look like for your property.
Book a free demo call